EMPLOYMENT

Full Time Ongoing position Supportive Management and fantastic team culture on-site Experience true Aussie outback and explore the red centre About Us G’day Group G’day Group is the undisputed leader in regional travel, with over 85 properties and a network of over 300 parks across Australia’s most sensational destinations. We have a range of the best accommodation to bring people, places, and communities closer together. Discovery Resorts – Kings Canyon Say g’day to more of Australia and join us at Discovery Resorts – Kings Canyon to experience the wonder of the Red Centre. Set halfway between Uluru and Alice Springs and on the doorstep of the unforgettable outback landscapes of Watarrka National Park— we are proud co-custodians of this sacred site of the Luritja and Arrente peoples. Immerse yourself in the rich cultural history of the Traditional Owners, connected to this land for over 30,000 years. Join our team and experience the wonder of the outback surrounds while connecting people to nature, networks and communities. The Role The Front Office Manager is responsible for the overall management of the front office function, ensuring accurate processing of all guest and external operator accounts, coordination of guest transfers and maintaining a high level of communication with all resort Departments, whilst maintaining a high standard of guest services and customer relations in line with Discovery Parks standards. Skills & Experience Previous experience as a Front Office Manager in a Hotel/Resort setting Experience managing a diverse team to achieve high guest satisfaction Ability to keep a fantastic team culture in a remote setting Demonstrated success in reconciliations, Financial analysis, planning and control Strong attention to detail Experience with conflict resolution Knowledge of Front Office systems and ability to quickly learn new processes Proactive approach to guest satisfaction, experience and feedback The Height of the Discovery Kings Canyon season runs from April through to October. However the Front Office Manager is onsite all year round. Benefits Discounted accommodation for you, your family & friends across the 300 G’Day Group network of holiday parks and resorts Discounted products from our G’Day Rewards Partners including gym memberships, flights, petrol, car and camper van hire and more Live, work and breath true Aussie outback Great on-site staff community - be apart of the family Exceptional mentor to learn further from Growth opportunities within the company Fantastic package on offer with free accommodation, meals and relocation assistance. We believe in creating experiences that people will always want more of. Inspiring and share worthy; the real stuff memories are made of. Do you want to discover more to life? Then apply now Discover more to life - APPLY NOW Please note that roles with Onsite & Live-In Accommodation do not allow pets. Prior to an offer of employment being made, candidates must provide authority for a Federal Police Clearance to disclose any criminal offences or charges. Discovery Parks is committed to ensuring the health and safety of all our staff, customers and the communities we operate in. Discovery Parks has implemented a vaccination policy which requires all employees, wherever possible, to be fully vaccinated against Covid-19. This covid vaccination policy applies to all new Discovery Parks employees. Note: Discovery Parks will be closed for the Christmas period between 23 December 2023 and 7 January 2024. Candidates will be contacted after 8 January 2024. Video