EMPLOYMENT

Services Australia (the agency) is at the frontline of government service delivery, supporting millions of Australians to access health and social security payments and services. Communications Division provides innovative, best practice strategic communication advice and support, enabling effective reach to the right people, using the right channel, at the right time. Senior Communication Officers deliver marketing and communication solutions. Working as part of a team, you'll design, develop, implement and evaluate marketing and communication strategies and content. You'll give best practice advice to stakeholders. You may also do research, event management and project management to ensure business objectives and communication recommendations are met. You'll work under the limited direction of senior staff, using initiative and judgement to interpret policy and to apply practices and procedures. Decision making is based on judgement, skills and knowledge. You need to plan work by managing competing priorities. You'll contribute to business planning, changes in workplace practices and business improvement strategies. The key duties of the position include Designing, developing, implementing and evaluating content, communication strategies and products. Providing specialist advice and interpretation of communication processes, guidelines and policies. Collaborating with internal and external stakeholders to scope needs, resolve issues and ensure positive communication outcomes. Creating, scheduling, editing, coordinating and publishing communication content. Contributing to strategic planning, business improvement and best practice. Supporting and mentoring staff to build knowledge and capability.